The Ultimate Service Provider Award
The Ultimate Service Provider is the highest service honor possible for Wilbert licensees, achieved by passing rigorous on-site inspections in manufacturing and service.
Wilbert Licensees are subject to regular inspections by WFSI field service engineers who evaluate numerous factors including compliance with vault manufacturing specifications and procedures, graveside service components such as well-maintained tents, chairs and polished lowering devices, clean service vehicles, and knowledgeable, professional service personnel.
“Wilbert has by far the most stringent inspection procedures in the industry,” said Bobby Morgan, WFSI’s Director of Field Services. “In order to achieve Ultimate Service Provider, a Licensee must receive at least eight points out of ten in each and every category that is scored. Because we look at everything from manufacturing to graveside setup and service, every person in a Licensee organization has to be dedicated to make this happen. Ultimate Service Provider is truly a significant achievement.”